DEWA launches campaign to study and gather opinions and feedback of customers

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Dubai Electricity and Water Authority, DEWA, has launched a large-scale campaign called Services Hackathon to study and gather the opinions and feedback of customers, partners, youth, employees, and members of society about its services.

The campaign includes brainstorming sessions for stakeholders including customers, employees, partners, and university students. The aim is to learn about participants’ views and suggestions on the value-added services that DEWA can provide to contribute to promoting the happiness of all stakeholders.

The campaign also includes DEWA’s social media accounts as well as an online survey to gather participants’ views to promote DEWA as an organisation that enhances a happier lifestyle in Dubai.

Saeed Mohammed Al Tayer, MD & CEO of DEWA, said, “DEWA Services Hackathon supports our efforts to develop value-added services for our customers as part of the 2018 improvement cycle of the Hamdan bin Mohammed Smart Government Programme. It also supports our efforts to establish an effective relationship with all stakeholders, and underlines DEWA’s message that it is part of the life of every individual and family, and that it makes every effort to contribute to promoting a happier lifestyle that forms part of the lives of the people of Dubai.”